Learning Process Using WhatsApp Media: Effectiveness Analysis Makes Agreements in the Group Learning Process

Abstract

Technology is an effective means to facilitate the learning communication process, but there are still many people who are familiar with the process of direct communication. This study intends to analyze the effectiveness of using WhatsApp in carrying out tasks. Three students were involved in a simple experiments, the task was to make an agreement on the list of important items brought. The data obtained are in the form of communication transactions that occur during discussions. This study found a low score in making decisions about the order of items that were important to be carried, and there was a discussion over the time limit. Another results show that there are conversations that are not balanced and not relevant to their purpose. One dominates the other two passive, there is a chat that is not in line with the direction of discussion.

Keywords

computer mediated communication, communication completing tasks, effectiveness of learning outside the classroom.

References

  1. Aal, L. B., Parmar, J. N., Patel, V. R., Dhrubo, P., & Sen, J. (2014). Whatsapp , Skype , Wickr , Viber , Twitter and Blog are Ready to Asymptote Globally from All Corners during Communications in Latest Fast Life, 6(June), 101–116.
  2. Alsaleem, B. I. A. (2013). The Effect of" WhatsApp" Electronic Dialogue Journaling on Improving Writing Vocabulary Word Choice and Voice of EFL Undergraduate Saudi Students. Arab World English Journal, 4(3), 213–225.
  3. Barkhi, R., Jacob, V. S., & Pirkul, H. (1999). An Experimental Analysis of Face to Face versus Computer Mediated Communication Channels. Group Decision and Negotiation, 8(4), 325–347. https://doi.org/10.1023/A:1008621423120
  4. Baruah, T. D. (2012). Effectiveness of Social Media as a tool of communication and its potential for technology enabled connections: A micro-level study. International Journal of Scientific and Research Publications, 2(1), 1–10. https://doi.org/ISSN 2250-3153
  5. Bouhnik, D., & Deshen, M. (2014). WhatsApp Goes to School: Mobile Instant Messaging between Teachers and Students. Journal of Information Technology Education: Research, 13, 217–231. https://doi.org/10.28945/2051
  6. DeAndrea, D. C., & Walther, J. B. (2011). Attributions for inconsistencies between online and offline self-presentations. Communication Research, 38(6), 805–825. https://doi.org/10.1177/0093650210385340
  7. Hilte, L., Vandekerckhove, R., & Daelemans, W. (2018). Social Media Writing and Social Class : A Correlational Analysis of Adolescent CMC and Social Background. International Journal of Society, Culture & Language., 6(2), 73–89.
  8. Jain, J. (2016). Learning Beyond the Walls: The Role of WhatsApp Groups. In Envisioning the Future of Online Learning. Springer, Singapore., (pp. 447-457).
  9. Monzani, L., Ripoll, P., Peiró, J. M., & Van Dick, R. (2014). Loafing in the digital age: The role of computer mediated communication in the relation between perceived loafing and group affective outcomes. Computers in Human Behavior, 33, 279–285. https://doi.org/10.1016/j.chb.2014.01.013
  10. Rhoads, M. (2010). Face-to-face and computer-mediated communication: What does theory tell us and what have we learned so far? Journal of Planning Literature, 25(2), 111–122. https://doi.org/10.1177/0885412210382984
  11. Seyyedrezaei, S. H., & Ziafar, M. (2014). The Relationship between Computer Mediated Communication ( CMC ) and Willingness to Communicate ( WTC ). Journal of Language Sciences & Linguistics, 2(1), 21–26.
  12. Susilo, A. (2014). Exploring Facebook and Whatsapp As Supporting Social Network Applications For English Learning In Higher Education. Teaching and Learning in the 21st Century : Challenges for Lecturers and Teachers, 10–24.
  13. Walther, J. B. (2011). Theories of computer-mediated communication and interpersonal relations. The SAGE Handbook of Interpersonal Communication, 443–479. Retrieved from http://commres.net/wiki/_media/42241_14.pdf%0Ahttp://scholar.google.com/scholar?hl=en&btnG=Search&q=intitle:Theories+of+Computer-+Mediated+Communication+and+Interpersonal+Relations#0

DOI : https://doi.org/10.32698/25253